## What's covered by our support team?

- Product functionality not working as expected
- Questions about product features
- Questions about how to do certain things within the product (how to create a site, for example)
- Questions about product-specific APIs and developer features

We also offer self-serve product documentation to help you quickly find what you need. Please visit our [Knowledge Base](https://help.hannonhill.com/index.html) for helpful tips and how-to articles. If you have a great idea for us, let us know by sharing your suggestion through our [Idea Portal](https://portal.productboard.com/gp4tteft4txh4nde2tnnnybl).